ALEWK.CLUB FAQs

What is ALEWK.CLUB?

ALEWK.CLUB is a Brighton & Hove–based eco-friendly online shop. We make sustainable living easier by curating clothing, accessories, and zero-waste essentials from ethical, eco-conscious brands, all in one place.

What makes ALEWK.CLUB different?

ALEWK.CLUB is more than a marketplace. The focus is on genuine sustainability, transparent sourcing, and conscious curation. Every product is handpicked to avoid greenwashing and reduce choice overload, helping customers shop with confidence and real impact.

Where do you deliver?

We currently ship within the UK only, using Yodel or Royal Mail. For international enquiries, please contact us directly.

How long does delivery take?

Orders usually arrive within 3–4 working days once dispatched. A tracking link is emailed as soon as your order is on its way.

Do you offer free delivery?

Yes. Free UK delivery is available on orders over £50. Some individual products also include free UK delivery, which is clearly shown on the product page.

What is your returns policy?

We offer a free 30-day return or exchange window. If something isn’t right, we aim to make returns simple and hassle-free.

How do I contact ALEWK.CLUB?

You can email us at hello@alewk.club or use the contact form on our website.

Do you offer new customer incentives?

Yes. Sign up to our newsletter to receive 10% off your first order, early access to new products, and exclusive subscriber perks.

How does ALEWK.CLUB ensure sustainability?

All products must meet strict standards, such as being refillable, plastic-free, compostable, organic, or made from recycled materials. We feature brands like Rapanui, Waterhaul, and Labo Mono, known for circular and low-impact design.

What does ‘ethically sourced’ mean?

We partner only with brands that prioritise fair labour, sustainable production, and social responsibility. For example, Waterhaul transforms ocean plastic into durable goods, and Two Chimps Coffee operates with carbon-neutral, ethical roasting.

Do you support environmental causes?

Yes. We plant trees through Ecologi for every order placed and collaborate with brands involved in initiatives such as marine conservation and low-waste innovation.

What sustainable materials do you feature?

Our range includes recycled plastics, bamboo, natural fibres, and biodegradable materials, each chosen for low environmental impact and everyday practicality.

What kinds of products do you offer?

ALEWK.CLUB specialises in impact-driven essentials, including:

  • Organic and recycled clothing (men’s and women’s)
  • Zero-waste home and cleaning products
  • Plastic-free grooming and wellness
  • Refillable lifestyle goods
  • Sustainable gifts and accessories
  • Ethically sourced beverages, including coffee and hot chocolate

Are your products suitable for gifting?

Yes. Our simple, eco-conscious packaging makes items ideal for thoughtful, sustainable gifting.

Are your products vegan or cruelty-free?

Many are. Product pages clearly highlight vegan, cruelty-free, and ethical certifications where applicable.

How can I be sure of product quality?

We only feature trusted brands with proven reputations. Verified customer reviews highlight quality, craftsmanship, and sustainability across our curated selection.

Can I suggest a product or brand?

Absolutely. We welcome community recommendations. Use the contact form to suggest sustainable brands or products for consideration.

How are brands selected?

Every brand is carefully vetted for ethics, transparency, and sustainability. We only collaborate with companies that align with our mission and values.

Do you support small or local businesses?

Yes. We actively partner with independent, UK-based brands to support local economies and sustainable entrepreneurship.

Do you publish customer reviews?

Yes. Verified customer reviews appear on product pages to share genuine feedback on products and service.

How can I engage with the ALEWK.CLUB community?

Join our mailing list or follow us on social media to stay informed, inspired, and connected around sustainable living.

What is a low-impact lifestyle?

A low-impact lifestyle focuses on reducing waste and supporting ethical production. Our curated selection helps make this way of living more accessible, without compromising on quality or style.

Do you offer sustainability resources?

Yes. Our blog features practical guides, brand stories, and tips to help customers shop more consciously and live more sustainably.

What is your message to conscious consumers?

Your shopping choices matter. By choosing thoughtfully made products, you help support a greener, fairer future. Our mission is simple: shop consciously today and make a difference.